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OfficePower for Windows and PowerPoint 97 SR2
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This item was originally published on the OfficePower web site on
12th April 2000
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OfficePower for Windows and PowerPoint 97 SR2

A couple of sites have reported an obscure problem when upgrading to Microsoft Office 97 SR2. It only occurs if ALL the following are true:

  • Your PC has an ATI graphics card
  • You are using Windows 95
  • You have installed Service Release 2 of Microsoft Office 97
  • You are using the "Organisation Chart" feature of PowerPoint 97
  • You have OfficePower for Windows installed on your PC

The symptoms of the fault are that the Microsoft application ORGCHART.EXE will fail (GPF) when you try to create or update a PowerPoint slide containing an organisation chart.

The problem has been traced to an interaction between ORGCHART and a particular font in the OfficePower for Windows font library OP4WB.FON. Only the special "greeking" font used by OP4W Terminal triggers the problem. As a workaround for this problem, you can download a modified OP4WB.FON which omits just this one font. If you replace the OP4WB.FON file in your Windows directory with this updated version, you should find that ORGCHART now works. OP4W Terminal (WVT.EXE) will still work normally, except for the "greeking" feature - which very few people use anyway!

To install this workaround:

  1. Download the (zipped) font library to your PC. Its a self-extracting zipped file, and should be named OP4WBNEW.EXE.
  2. Run OP4WBNEW to unzip the replacement font file OP4WB.NEW - the file must be unzipped to your Windows directory, normally C:\WINDOWS
  3. From the Start menu, select Settings/Control Panel/Fonts, find the "OfficePower for Windows - High Res" font, select it (click on the icon) and select File/Delete to delete the font library. Then, leaving the Fonts window open:
  4. In Windows Explorer, rename the file c:\windows\OP4WB.FON file to OP4WB.OLD, then rename the file c:\windows\OP4WB.NEW file to OP4WB.FON. Then:
  5. Back in the Fonts window, select File/Install New Font, find the "OfficePower for Windows - High Res" font in c:\windows, clear the "Copy fonts to Fonts folder" check box, and click OK. Then close the Fonts window.

If you are using Windows NT, have a non-ATI graphics card, or are using Office 97 SR1, you should not encounter this problem and do not need this workaround.

Download the replacement font library

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